Privacy Policy
Last updated: July 30, 2026
This privacy notice for Alchemy Healing & Recovery Coaching (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services, such as when you visit alchemyhealingandrecovery.com, book a session, or engage with us in other related ways.
Questions or concerns? Contact us at [email protected] or call (213) 652-1314.
SMS / Text Messaging — Opt-In & Data Sharing
How we collect SMS consent: We collect your mobile phone number and SMS consent when you voluntarily provide it through our website forms, during session booking, or through other direct interactions with Alchemy Healing & Recovery Coaching. Consent to receive SMS messages is always optional and separate from other service agreements.
What we send: By opting in, you may receive text messages including session reminders, scheduling updates, wellness resources, promotional offers, and other communications related to Alchemy Healing & Recovery Coaching. Message frequency varies based on your engagement activity.
How to opt out: Text STOP at any time to unsubscribe. Reply HELP for assistance, or contact us directly at [email protected].
Message & data rates may apply. Please consult your mobile carrier for details on your plan.
Table of Contents
- What information do we collect?
- How do we process your information?
- When and with whom do we share it?
- Cookies & tracking technologies
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for Do-Not-Track features
- US residents’ specific privacy rights
- Do we update this notice?
- How to contact us
- Review, update, or delete your data
1. What Information Do We Collect?
In short: We collect personal information that you provide to us, as well as some information collected automatically.We collect personal information that you voluntarily provide to us when you book a session, submit a contact or intake form, subscribe to our newsletter or community, or communicate with us directly. The personal information we collect may include:
- Names
- Phone numbers (including for SMS opt-in)
- Email addresses
- General location (city/state)
- Information you voluntarily share relevant to your coaching goals
Sensitive Information: We do not collect or store sensitive clinical or diagnostic information. Personal details shared during coaching sessions are treated as confidential and are not collected for data processing purposes.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, and usage data, used primarily for website security and internal analytics.
2. How Do We Process Your Information?
In short: We process your information to schedule and deliver coaching services, communicate with you, and improve your experience.We process your personal information for the following reasons:
- To schedule, coordinate, and deliver coaching sessions and services to you.
- To respond to your inquiries, booking requests, and service-related matters.
- To send you administrative information such as session confirmations and scheduling updates.
- To send SMS/text messages you have opted in to receive (see SMS section above).
- To send newsletters, healing resources, and community updates in accordance with your preferences.
- To evaluate and improve our services and client experience.
3. When and With Whom Do We Share Your Personal Information?
In short: We share information only in specific, limited situations and never for marketing purposes.We may need to share your personal information in the following situations:
- Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Requirements: We may disclose your information where required by law or to protect the safety of you or others.
Regarding SMS opt-in data specifically: Your phone number and SMS consent are never shared with any third party or affiliate for any marketing or promotional purpose. See the SMS section above for full details.
4. Do We Use Cookies and Other Tracking Technologies?
In short: We may use cookies and other tracking technologies to collect and store information.We may use cookies and similar tracking technologies (like web beacons and pixels) to collect information about how you use our website. Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, though this may affect certain features of our website.
5. How Long Do We Keep Your Information?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice.We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, or as required by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.
6. How Do We Keep Your Information Safe?
In short: We protect your personal information through organizational and technical security measures.We have implemented appropriate and reasonable technical and organizational security measures to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. Transmission of personal information to and from our website is at your own risk.
7. Do We Collect Information From Minors?
In short: We do not knowingly collect data from or market to children under 18 years of age.Our services are intended for adults 18 years of age and older. We do not knowingly solicit data from or market to children under 18. If we learn that personal information from a user under 18 has been collected, we will take reasonable measures to promptly delete such data. Please contact us at [email protected] if you believe we may have collected information from a minor.
8. What Are Your Privacy Rights?
In short: You may review, update, or request deletion of your data, and opt out of communications at any time.Withdrawing consent: You have the right to withdraw your consent to our processing of your personal information at any time by contacting us using the details in Section 12.
Opting out of marketing communications: You can unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email we send.
- Replying STOP or UNSUBSCRIBE to any SMS message we send.
- Contacting us directly using the details in Section 12.
Note: even after opting out of marketing, we may still contact you for service-related purposes necessary for your active coaching engagement.
Questions about your privacy rights? Email us at [email protected].
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature you can activate to signal your preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
10. Do United States Residents Have Specific Privacy Rights?
In short: Yes — California and other US residents have specific rights regarding their personal information.We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, phone number, IP address | Yes |
| B. Protected classification characteristics | Gender, date of birth | No |
| C. Commercial information | Transaction info, purchase history, financial details | No |
| D. Biometric information | Fingerprints, voiceprints | No |
| E. Internet or network activity | Browsing history, interactions with our website | Yes |
| F. Geolocation data | Precise device location | No |
| G. Audio, electronic, visual | Images, audio, video recordings | No |
| H. Professional/employment information | Business contact details, job title | No |
| I. Education information | Student records and directory information | No |
| J. Inferences from personal information | Profiles reflecting preferences or characteristics | No |
| K. Sensitive personal information | No |
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information belonging to website visitors, clients, or community members.
11. Do We Make Updates to This Notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may update this privacy notice from time to time. The updated version will be indicated by an updated date at the top of this page and will be effective as soon as it is accessible. If we make material changes, we may notify you by posting a prominent notice on our website or by contacting you directly.
12. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, please reach out:
Contact Alchemy Healing & Recovery Coaching
Email: [email protected]
Phone / SMS: (213) 652-1314
Website: alchemyhealingandrecovery.com
For SMS opt-out, text STOP to any message we’ve sent. For crisis support, please call or text 988.
13. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To submit a request, please contact us at [email protected] or call (213) 652-1314.