Introduction

Welcome to Alchemy Healing & Recovery Coaching. These terms and conditions outline the rules and regulations for the use of our services and our commitment to your privacy. By accessing or using our services, you agree to be bound by these terms in their entirety.

Alchemy Healing & Recovery Coaching is a trauma-informed recovery and life coaching practice founded by Evangela Haley, serving clients in Los Angeles and virtually anywhere. Our services include recovery coaching, life coaching, sexuality & intimacy coaching, and community support through The Common Ground Collective.

Age Restriction

Our services are intended solely for individuals who are 18 years of age or older. By using our services or providing your personal information to us, you represent and warrant that you are at least 18 years old. If you are under 18, you are not permitted to use our services, submit any personal information, or opt in to our SMS messaging program. Alchemy Healing & Recovery Coaching reserves the right to terminate any service agreement upon discovering that a client is under the age of 18.

Nature of Services — Coaching, Not Therapy

Alchemy Healing & Recovery Coaching provides peer-based, trauma-informed coaching services. Our services are not a substitute for licensed mental health treatment, therapy, psychiatry, or medical care. Specifically:

• Coaching is not therapy, and Evangela Haley is not a licensed therapist or medical professional.
• Nothing shared during sessions, on this website, or in any communication constitutes a clinical diagnosis, medical advice, or psychiatric treatment.
• Our services are not crisis or emergency services. If you are experiencing a mental health emergency, please call or text 988 or contact your local emergency services.
• Clients are encouraged to maintain relationships with licensed mental health and medical professionals as needed alongside their coaching engagement.

By engaging our services, you acknowledge and accept these limitations.

Services Offered

Alchemy Healing & Recovery Coaching currently offers the following services, subject to availability and individual fit:

• Recovery Coaching — Non-12-step, trauma-informed support for recovery from addiction and trauma.
• Life Coaching — Grounded guidance for goal-setting, life transitions, and building a fulfilling life.
• Sexuality & Intimacy Coaching — Affirming, judgment-free support for identity exploration, relationships, and intimacy.
• The Common Ground Collective — A supportive community for people healing, recovering, and growing together.
• 30-Minute Check-In — Focused sessions for established clients to reconnect and reset.

All services are delivered online and/or by appointment in Los Angeles. Service offerings are subject to change at any time.

Privacy & Protection of Personal Information

Alchemy Healing & Recovery Coaching respects your privacy and is committed to protecting your personal information. Our full Privacy Policy is available at alchemyhealingandrecovery.com/privacy-policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.

Collection of Personal Information

We collect personal information from you in various ways, including when you book a session, submit a contact form, subscribe to our newsletter, engage with our community, or communicate with us directly. Information collected may include your name, email address, phone number, and details relevant to your coaching engagement.

Sensitive information shared during coaching sessions is treated with strict confidentiality and is not collected, stored, or used for marketing purposes.

Use of Personal Information

The personal information we collect is used for the following purposes:

• To schedule and deliver coaching sessions and services to you.
• To communicate with you regarding your bookings, inquiries, and service-related matters.
• To send SMS/text messages as described in our SMS Program section above (with your consent).
• To send newsletters, healing resources, and service updates in accordance with your preferences.
• To maintain records necessary for our business operations.

Non-Disclosure of Personal Information

Alchemy Healing & Recovery Coaching guarantees that your personal information will never be sold, traded, or rented to any third parties. The information you provide is solely for the use of Alchemy Healing & Recovery Coaching and its related business activities.

Confidentiality

What you share in coaching sessions is held in confidence. Alchemy Healing & Recovery Coaching will not disclose the content of your sessions to third parties without your express written consent, except as required by law. Please note that coaching confidentiality is not the same as therapist-client privilege — if you require legally protected confidentiality, please consult a licensed mental health professional.

Information Security

We take appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure, or destruction of your data. Our security practices include internal reviews of our data collection, storage, and processing, as well as measures to guard against unauthorized access to systems where we store personal data.

Consent

By using our services and/or opting in to our SMS messaging program, you expressly consent to the collection and use of your personal information as described in these terms and conditions. SMS consent and phone numbers are never shared with third parties or affiliates for marketing purposes.

Limitation of Liability

Alchemy Healing & Recovery Coaching provides coaching services in good faith and to the best of its ability. However, coaching outcomes vary between individuals and cannot be guaranteed. We are not liable for incidental, consequential, or indirect damages arising from participation in coaching sessions, reliance on coaching guidance, or circumstances beyond our reasonable control.

By engaging our services, you acknowledge that you take personal responsibility for your choices, actions, and results.

Changes to These Terms

Alchemy Healing & Recovery Coaching reserves the right to modify these terms and conditions at any time. We will communicate any changes by posting the updated terms on our website. Continued use of our services after any changes constitutes your acceptance of the new terms.